What Our Customers Are Saying

"Excellent customer service as they were very helpful and assisted me in choosing the right car to suit my needs. Proud to have Ryde Toyota printed on my number plates!"
- Rania

"After a number of inquiries and in-depth discussions I decided to purchase a Toyota Hilux SR5 with all the accessories, including a canopy. The staff at Ryde Toyota were very helpful and made me feel very welcome. I will recommend my friends to visit Ryde Toyota."
- John

"I had a very pleasing experience from this dealership, everyone I dealt with was courteous, pleasant, knowledgeable and professional. I was kept informed about the state of my service and it was clear from the outset what was to be done and how much it would cost. I was pleasantly surprised at the modest cost of the service and parts compared to our European manufactured car. The car was available when they indicated and it was returned clean and cleaned. I would happily recommend this dealership for both sales and service to anyone looking for a Toyota as both experiences have been excellent and without fault."
- John Milroy

"The best new car buying experience I've had - friendly, helpful and very competitive." 
- Mika

"I have been having my vehicles serviced at Ryde Toyota for 6 or more years now and each time the experience has been first class. No service has been performed that wasn't totally necessary Staff have always been patient, polite and extremely knowledgeable Additional service is only ever performed after I have given permission. I am happy to continue having my vehicle serviced by the team at Ryde Toyota, thank you."
- Estelle

"Rarely do you buy a car and then become part of the family that sold it to you, but we did. All of our transactions with Pete and the team was more like catching up with friends, even the salesman who sold the car to us two years previously came out to tell us what he had just done to improve his 86 and to find out how ours was going. Never have I seen a team of people aligned with the core values of the business. I would recommend Ryde Toyota any day."
- Kathleen

"Trent Khan was my salesman at Ryde Toyota. He was helpful and knowledgeable, going out of his way to make sure I was satisfied with all aspects of the sale. He assisted me even after I had bought the car."
- Yvonne 

"Best customer service. Best company I have ever dealt with. Very happy customer."
- Danijela 

"What was there not to love - especially if your salesmans name was Cupid! A dealership that was family oriented (on their side and mine), small enough that you knew most of the staff by first name and efficient with it. Didn't feel like just another number (a duck on the pond), as I did with some of the larger dealerships that I tried. Highly recommended; I look forward to similar experiences with the servicing regimes."
- Graham

 "Nice sales. I ordered the car on Monday and pick up it on next Wednesday, so very quick. The experience is wonderful."
- Mingrui

"I have been away and on my return I found the "How did we do?" survey postcard. Unfortunately the date for completion is now past. I would like to let you know I was very happy with Cupid Cheung. He was very professional, pleasant and helpful from the moment I walked into your showrooms at West Ryde to the finalisation of my purchase, complete with 3 balloons attached to my keys. Congratulations on your excellent service. I also appreciated my complimentary 6 week service. The staff in your service centre were extremely helpful. Many thanks."
- Narelle Phipps 

"The staff at Ryde Toyota were very friendly and were extremely helpful in assisting my wife and I. It was not long after we arrived that we had a horde of Toyota staff approaching us to see how they could help us. They were never pushy though , allowing us as much time as we needed to browse and talk among ourselves. They did not forget us though while we browsed, noting the temperature and offering an umbrella for shade and a cold drink and to come back out and look after a break. Cupid was extremely knowledgeable and had valuable opinions that we valued and without them i'm sure we could not have made the best decision for us. Rabih was also very friendly and helped us a lot. We were both a little nervous as this was our first brand new car purchase. Overall our experience was very joyful and stress free. Everything was explained to us in easy to understand terms and we were very pleased with the level of personal service and professionalism."
- Thomas

"I have been dealing with David and the team at Ryde Toyota for a number of years now. I buy quality used cars from them and have my 2 Toyotas regularly serviced with them. I find them to be honest and reliable both in pricing and quality of car and servicing. They offer great deals on extended warranty and a friendly and persistent reminder service to ensure that my vehicle is serviced regularly and appropriately. The service team always call with advice on the servicing requirements for my cars and let me know what to expect both this service and the next so there are no surprises. If I have any questions with my experience David is always willing to step in and take accountability for follow up. Overall a great experience for me at Ryde Toyota."
- Andrew S.

"Should have given this review when they fixed our clutch under warranty after the dealer we bought it from tried to tell us it was 'driver error' & wanted us to pay a bomb. They also fitted us in for a last minute pink slip, and now they've done a great service. (The car is also cleaner than it's been for years!) Staff are friendly, efficient & polite."
- Linda Entwistle

"I did the test drive for the 86 with you on Saturday when my Aurion undertook routine service. You and your manager helped me a lot to know better about the 86, and I really appreciate about your help."
- Jia Feng