Careers At Ryde Toyota
Ignite your career
At Ryde Toyota, we believe that people are the key to making a difference. Our core values of Respect, Teamwork, Innovation, and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's #1 brand and working alongside strong leaders and a supportive team.
Why join the Ryde Toyota family?
Our team at Ryde Toyota is always striving to deliver the best experiences for both our team and our customers. We are committed to ensuring that all our team members feel recognised, safe and respected for their contributions.
See the benefits of joining Ryde Toyota.
Learning and development
Work-life balance
Product experience
How to apply to join our growing team
If you think you've got the skills and experience to join us, we welcome you to express your interest and request that you forward your resume and cover letter to us through our email (myfuture@rydetoyota.com.au) or alternatively, if none of the current job vacancies align with your preferences, we invite you to complete the following application to indicate your specific interests through the Register my interest form here.
Current vacancies available at Ryde Toyota
Reports to: Foreman/ Master Technician / Service Manager
Purpose / Main area of Responsibilities:
The main focus of an Apprentice Technician is to carrying out a range of engine & mechanical tests, to diagnose, repair and service as detailed per product warranty guidelines, while training with qualified technicians.
Key job functions & Accountabilities
The Apprentice Technician carries out a range of duties relating to the service of vehicles, including:
- Basic servicing and repairing the mechanical parts of vehicles such as the engine, transmission (clutch, gearbox, differential), and the suspension systems (springs, steering, wheels, brakes, and tyres)
- Taking all necessary steps to diagnose to ensure the correct operation of vehicles sold under dealer warranty including the dismantling and reconstruction or replacement of faulty components
- Minor repairs to the mechanical parts of the motor vehicle such as the engine, transmission, and the suspension systems
- Installing optional extras to new vehicles as required
- Reporting all necessary work, service, or repairs to service manager and record using in-house databases or reporting systems
- Ordering parts needed as part of warranty service
- Maintaining a safe working environment through ensuring the correct operation of all tools and specialized equipment
- Providing high-level guest service to the dealerships guests
- Demonstrate behaviours that align with company policies, organizational values, and The Toyota Way
- Contribute to building a positive team spirit
Essential Skills/Qualifications/Experience
- Interest in the automotive industry
- Willingness to learn
- Dedicated
- Ability to work productively in an autonomous environment
- Highly motivated
- Guest Service focused
- Ability to contribute to building a positive team spirit
- Ability to uphold organizational values and The Toyota Way
Desirable Skills/Qualifications/Experience
- Mechanical Aptitude
- Technical Aptitude
- Experience in a guest service role
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for.
Reports to: Pre-Delivery Manager
Direct Reports: Nil
Purpose: The purpose of the Detailer is to facilitate exceptional guest service by promptly and efficiently preparing cars for delivery.
Key job functions & Accountabilities
- Washing and detailing cars thoroughly to ensure guests are satisfied with the condition of their vehicle
- Demonstrating time management skills to distribute cars to be detailed throughout the course of the day
- Demonstrating attention to detail by identifying areas of incompleteness
- Adjusting settings of vehicles as instructed for delivery
- Follow the directions given by supervisory/management staff.
- Always maintain safe working practices
- Report all workplace hazards and report all WHS issues.
- Comply with WHS, Workers' Compensation, and Rehabilitation Policies
- Contribute to a hazard-free and OHS compliant work place.
- Participate where required in the resolution of WHS issues
- Other duties as required by supervisory staff.
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for.
Reports to: General Manager/Retail Sales Manager
Direct Reports: New vehicle sales staff
Purpose / Main area of Responsibilities: The main focus of the New Vehicle Sales Manager is to direct a team of new vehicle sales employees to achieve predetermined sales targets, and ensure complete guest satisfaction is delivered. Working alongside the Sales Manager and leading the sales team on the showroom floor.
Key job functions & Accountabilities
- Lead the sales team in achieving sales targets and ensure a high level of guest satisfaction.
- Assist with the day-to-day operations and supervision of the new car sales department.
- Develop and implement sales strategies to drive vehicle sales.
- Conduct regular performance reviews and provide ongoing training to the sales team.
- Monitor inventory levels and manage stock levels to optimize vehicle sales.
- Work closely with the marketing team to design and implement promotional activities.
- Provide strong leadership and support to the team to enhance customer service and sales results.
- Handle customer complaints and queries, ensuring a resolution that aligns with company values and processes.
- Maintain up-to-date knowledge of product specifications and features for all Toyota vehicles.
- Ensure compliance with all company policies, procedures, and applicable laws.
Essential Skills/Qualifications/Experience
- Experience in automotive sales management.
- Proven leadership skills with the ability to motivate and manage a team.
- Strong communication and negotiation skills.
- Excellent customer service orientation.
- Ability to manage inventory, budgets, and reports.
Desirable Skills/Qualifications/Experience
- Experience in the Toyota or automotive industry.
- Previous experience with sales targets and KPI management.
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for.
About the Role
- The Used Car Assistant carries out a range of duties related to the maintenance and operation of the car yard and pre-delivery department, including:
- Preparing vehicles for display and delivery to customers.
- Taking and uploading photos to online platforms (carsales ect).
- Assisting reconditioning Coordinator in day-to-day operations.
- Driving vehicles between sites as required.
About You
- Team player who enjoys a fast-paced environment.
- You hold a full NSW manual driver's license.
- You're keen to get in and get the job done!
- Interested in motor cars and technology.
Who are we?
Ryde Toyota is an established and award-winning dealership in the heart of Sydney. We are a key part of a leading group in the automotive industry with 170 staff across 3 locations. Our core values of respect, teamwork, innovation and service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's # 1 brand and working alongside strong leaders and a supportive team.
What’s in it for you?
- Joining the Ryde Toyota family means that you will benefit from a wide range of exciting benefits and perks including:
- Fun and unique staff events
- Birthday leave
- Exciting discounts!
- $500 bonus for successful staff referrals
- Employee of the month program with a monetary award
Find out more
Reports to: General Manager/Retail Sales Manager
Direct Reports: New vehicle sales staff
Purpose / Main area of Responsibilities
The main focus of the New Vehicle Sales Manager is to direct a team of new vehicle sales employees to achieve predetermined sales targets, and ensure complete guest satisfaction is delivered. Working alongside the Sales Manager and leading the sales team on the showroom floor.
Key job functions & Accountabilities
The New Vehicle Assistant Sales Manager carries out a range of duties related to managing the new car sales department, including:
- Lead the Sales Team in sales performance and ensure a world class customer experience journey.
- Manage the Sales team when the Sales Manager is not on-site.
- Communicate, liaise, and negotiate internally and externally to facilitate the development of profitable business and sustainable relationships.
- Respond to and follow up all sales enquiries using appropriate methods.ning Coordinator in day-to-day operations.
- Assisting the Sales Manager with the planning, organisation and day to day operation of the Sales Department
- Conduct regular follow-up of all Guests enquiries
- Sales department audit compliance of Vehicle Purchase Contracts
- Handle all enquiries in an efficient and helpful manner
- Prepare correspondence for Sales department, with attention to detail and accuracy.
- Building rapport with current and previous Guests
- Understanding Guests needs and ensuring they find the right vehicle for them
- Assisting with staff vehicle sales
- Learning and gaining product knowledge and be able to sell the benefits and features of each model
- A strong passion for the Toyota brand
- A desire to proactively seek new business
- Assist with end of month reporting and analysis
- Double closing deals
Find out more
Reports to: Stock Controller/Financial Controller
Direct Reports: Nil
Purpose / Main Area of Responsibilities
To register vehicles and submit documentation accurately to Service NSW, maintain a very strong relationship with Service NSW, the sales team & insurance companies. To process deals for Ryde Toyota and to maintain deal compliance across all sales departments. This administration role also provides support to the administration department.
Key Job Functions & Accountabilities
- Act as an ambassador/concierge of the dealership and Toyota amongst the wider community
- Being responsible for registering of all the Dealerships New, Used & Fleet vehicles with Service NSW.
- Make regular trips to the Service NSW office and maintain a good relationship with Service NSW via face to face & over the phone.
- Completing all paperwork for vehicle Registration and the applications and transfer of personalised plates.
- Compulsory Third Party (CTP) creditors invoice entry into general ledger.
- Entering of transaction summary report from Service NSW into TUNE.
- Ad hoc administration tasks as required.
- Display and maintain a professional manner and excellent personal conduct whilst in the ‘open plan’ environment of the Administration office and throughout the Dealership as per reasonable expectation and company policy.
- Ensure prompt and courteous guest attention wherever a guest needs assistance. Including meet and greet office visitors where required.
- Covering Reception at lunchtime, Fridays and all other times reception is vacant.
- Daily banking – collating, reconciling and banking of EFTPOS, cash and cheque payments received via Sales, Parts and Service departments daily takings across Chatswood and Ryde.
Find out more
