Ignite your career with Ryde Toyota
At Ryde Toyota, we believe that people are the key to making a difference. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's # 1 brand and working alongside strong leaders and a supportive team.
Why join the Ryde Toyota family?
Our team at Ryde Toyota is always striving to deliver the best experiences for both our team and our customers. We are committed to ensuring that all our team members feel recognised, safe and respected for their contributions.
See the benefits of joining Ryde Toyota.
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Learning and development
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Work-life balance
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Product experience
How to apply to join our growing team
If you think you’ve got the skills and experience to join us, we welcome you to express your interest and request that you forward your resume and cover letter to us through our email (myfuture@rydetoyota.com.au) or alternatively, if none of the current job vacancies align with your preferences, we invite you to complete the following application to indicate your specific interests through the Register my interest form here.
Current vacancies available at Ryde Toyota
Reports to: Service Manager
Direct Reports: Pre-Delivery Technician/Detailers
Purpose / Main area of Responsibilities
The Used Car Reconditioning Coordinator is responsible for all Pre-Delivery and Used Car preparation for both Chatswood and Ryde Toyota.
Key job functions & Accountabilities
- Carry out quality control of all used cars before departure to our used car yard
- Used vehicle reconditioning for both sites (Ryde and Chatswood)
- Manage and liaise with sublet repairs
- Responsible for photographing and quoting repairs
- Responsible for all day to day operations of the Pre Delivery department at Ryde
- Plan all Pre-Delivery daily activities, analyse results and plan methods of reaching greater efficiency in order to achieve departmental plan without compromising the high level of workmanship
- Complete performance reviews with Pre-Delivery team members
- Support the continuous improvement of the department and display an innovative approach, enabling the team to develop new skills to respond better to the changing needs of our clients and guests
- Monitor Pre-Delivery performance and take corrective action to ensure that all commitments are met
- Achieve business growth plans consistent with agreed strategies
- Maintain an effective department structure, team member capability, performance levels and department culture
- Recommend purchase of Pre-Delivery equipment
- Administer cost control, pricing, discounts, purchase control
- Adopt a hands on approach when required
- Facilitate any technical support needed for the department
- Complete productivity and efficiency reporting, non-productive clocking and analyse and discuss outcomes
- Ensure proactive procedures are in place to control outstanding service debtors as per company guidelines
- Role model effective and accurate data integrity
- Facilitate weekly Pre-Delivery meetings recording all minutes
- Understand, comply and support all WH&S standards and safety regulations
- Demonstrate behaviours that align with company policies, organisational values and Toyota For Life quality standards
- Contribute to building a positive team spirit
Work, Health & Safety
- Report all workplace hazards and report all WH&S issues
- Comply with WH&S, Worker’s Compensation and Rehabilitation Policies
- Contribute to a hazard free and WH&S compliant workplace
- Participate where required in the resolution of WH&S issues
- Ensure organisation compliance with WH&S policies and procedures
- Monitor WH&S performance
- Promote consultation with staff and senior management on WH&S issues
Find out more
Reports to: General Sales Manager/ General Manager
Direct Reports: Used Car Sales staff
Main purpose:
The main focus of the Used Car Sales Manger is to direct a team of used vehicle sales employees to achieve predetermined sales targets, and ensure complete guest satisfaction is delivered, whilst acting as an ambassador of the dealership and Toyota amongst the wider community.
Key job functions & Accountabilities:
The Used Car Sales Manager carries out a range of duties related to managing the used vehicle sales department, including:
- Providing leadership and direction to used vehicle sales employees
- Aligning used vehicle sales activities with the broader business plan
- Regular reporting of actual sales performance against set targets with variance and revised projections to the General Sales Manager
- Being responsible for the appraisal, purchase, reconditioning, display and merchandising of the used vehicles in the dealerships
- Processing commission sheets
- Promoting the dealership and the Toyota brand
- Monitoring the sales revenue, margin, and expense performance, initiating corrective action where required
- Providing motivational support, fostering teamwork and empowering others
- Ability to provide constructive feedback and readily accept constructive feedback
- Monitoring competitors sales and product strategies, campaigns and events to optimise market share
- Recruiting, selecting and training of used vehicle sales staff
- Understanding the guests objectives, buying criteria and decision making processes, and forming long term business partnerships in order to leverage future transactions/ purchases
- Identifying and exceeding the needs of guests by providing in-depth advice and service
- Assisting guests in the selection and purchase process of a used vehicle
- Demonstrating and encouraging behaviours that align with company policies, organisational values and The Toyota Way
Essential Skills / Qualifications / Experience
- Minimum 2 years experience in a similar role or extensive experience in a sales role, with a proven sales record, preferably within the automotive industry
- Current and valid drivers license and able to drive manual transmission
- Strong understanding of all aspects of a used vehicle operation
- Highly developed knowledge of the automotive industry
- Ability to profile guest needs
- Ability to build effective relationships with guests resulting in sales
- Leadership skills
- High level of communication skill, incorporating written and oral communication, influencing and negotiation skills
- Ability to think forward and take initiative
- Results orientation, thoroughness and decisiveness
Desired Skills / Qualifications / Experience
- Experience in used vehicle management in a new vehicle dealership environment
- Excellent telephone technique
- Tertiary qualifications in Business/ Commerce or related field
- Ability to build strong profitable relationships with key internal/ external stakeholders
Find out more
Reports to: Foreman/ Master Technician / Service Manager
Purpose / Main area of Responsibilities:
The main focus of an Apprentice Technician is to carrying out a range of engine & mechanical tests, to diagnose, repair and service as detailed per product warranty guidelines, while training with qualified technicians.
Key job functions & Accountabilities
The Apprentice Technician carries out a range of duties relating to the service of vehicles, including:
- Basic servicing and repairing the mechanical parts of vehicles such as the engine, transmission (clutch, gearbox, differential), and the suspension systems (springs, steering, wheels, brakes and tyres)
- Taking all necessary steps to diagnose to ensure the correct operation of vehicles sold under dealer warranty including the dismantling and reconstruction or replacement of faulty components
- Minor repairs to the mechanical parts of the motor vehicle such as the engine, transmission and the suspension systems
- Installing optional extras to new vehicles as required
- Reporting all necessary work, service or repairs to service manager and record using in-house databases or reporting systems
- Ordering parts needed as part of warranty service
- Maintaining a safe working environment through ensuring the correct operation of all tools and specialised equipment
- Providing high level guest service to the dealerships guests
- Demonstrate behaviours that align with company policies, organisational values and The Toyota Way
- Contribute to building a positive team spirit
Essential Skills/Qualifications/Experience
- Interest in the automotive industry
- Willingness to learn
- Dedicated
- Ability to work productively in an autonomous environment
- Highly motivated
- Guest Service focused
- Ability to contribute to building a positive team spirit
- Ability to uphold organisational values and The Toyota Way
Desirable Skills/Qualifications/Experience
- Mechanical Aptitude
- Technical Aptitude
- Experience in a guest service role
Find out more